Replace Lost Driving Licence
How to replace a lost driving licence. If you have lost your driving licence you will need a new one. Damaged or destroyed will have to be replaced. If it was stolen you need to inform the police. The DVLA handle all these matters and this is the government department you need to deal with to replace your licence. If you are applying for a provisional licence click here!
The DVLA are not taking calls on 0300 790 6801. The live chat system is also not responding to enquiries at the moment. To contact DVLA use this link. It will be the fastest way to get in touch. Read this article and get up to date information from the DVLA.
To replace your lost driving licence you will need to:
- be a resident of Great Britain, there is a different service for Northern Ireland.
- not be disqualified from driving for any reason
- give the address where you have lived for the last 3 years
- provide your driving licence number, national insurance number and passport number if you know them
- pay £20 by MasterCard, Visa, Electron or Delta debit or credit card
Your new photo driving licence
The DVLA will use your passport photo if you have a valid UK passport, you will need to provide your passport number, give permission for the DVLA to use your photo and if your driving licence is due to expire in 2 years. If you have all this information the DVLA can use your passport photo. The DVLA will inform you if an electronic photo is not available. They will send you a form so you can send a new one.
Change the photo on your driving licence
For photocard licences, the photo must be renewed every 10 years. It cost £14 to update the photo on your licence, this is because you are renewing your driving licence. You can apply online with the DVLA if you have a valid UK passport and want to use your passport photo. The DVLA will send you a confirmation email once you have applied. Remember you need a valid passport for the DVLA to be able to use the photo and signature from your passport. You will not be able to change your photo online if your passport is out of date.
Renew my passport
It will cost £75.50 to renew or replace an adult passport. It can take up to 3 weeks to receive your new passport. Renewing online is always faster. To renew you will need a digital photo, a credit card or debit card and your passport. If you are applying for the first time you have to be a British national aged 16 or over and have never had a British passport before. It can take up to 6 weeks to arrive. Passports are valid for 10 years.
Licence check code
You can use this service to check your driving records such as penalty points and vehicles you can drive. Create a licence check code to share your records with other parties such as insurance companies or car hire firms. Your check code is valid for 21 days. You will need a national insurance number a driving licence number first 16 characters and your postcode on your licence to start your check.
Having problems with the licence check code
If you are having problems with getting your check code such as the DVLA not recognising your details you can use a personal check DVLA page. This will probably still come back with we don’t see your details. Click on verify my details. Verify your details using a company that meets government privacy and security standards. Pick a company to verify you and follow the instructions. You should be then able to get your licence check code.