Critical Worker Driving Tests
In these unprecedented times, clear information concerning critical worker driving tests is crucial. The DVSA is under immense pressure to conduct driving tests for key workers. Phone lines are not open at this time, all critical worker tests are being handled via email, if you have already submitted a request you do not need to do anything until you receive a response from their team. The DVSA are asking you not to resubmit the same enquiry.
The DVSA have a dedicated team processing all critical worker applications. They are working on a case by case basis. The demand for the tests is pressing and a number of driving test examiners have volunteered to carry out driving tests. The driving tests are only conducted if applicants answer specific questions. You can ask for an emergency test if you’re a key worker. You can only email firstname.lastname@example.org. Find out if you meet key worker criteria.
Driving tests have been suspended for 3 months except for critical workers. The lockdown has been extended for another 3 weeks as of 16th of April 2020. The DVSA website has not been updated since the extended lockdown. The DVSA are awaiting the official line on how to advise customers further.
If you already have booked a driving test, you cannot change your driving test date. Changing driving tests dates have been suspended. If you have booked a test which has been cancelled, you will be emailed with a new date. The online system is closed until all the previously cancelled tests have been rebooked in. Once this is done the online system will be reactivated and you can change the date.
Theory tests have been suspended for 1 month. You will get an email to tell you that your theory test has been cancelled and automatically get a refund. You will get an email to confirm this has been done – this may take a few weeks to arrive. You’ll then have to book a new theory test for a date and time after 20 April 2020 that suits you. You can still book, change or cancel tests for 21 April 2020 onwards. (The lockdown has been extended for another 3 weeks as of 16th of April 2020. The DVSA are awaiting the official line on how to advise customers further).
For your theory test certificate, legally, your theory test certificate cannot be extended in any circumstances. If your theory test certificate expires, you’ll need to book and pay to take another theory test. You need to pass this before you can book your driving test. The DVSA have no further guidance on this.
You cannot currently apply for a new provisional licence because of coronavirus (COVID-19).
You can still apply if you’re a key worker – for example, a doctor, nurse or school teacher.
If you’re a key worker and need a provisional licence urgently, contact DVLA to check if you’re eligible and how to apply.
If you’ve already applied for a new provisional licence, you do not need to contact DVLA. Your application may take longer than usual because of coronavirus.
This information provided by NSOM was valid on the 20th April 2020. The last update on the DVSA website was 25 March 2020. DVLA information was valid from 20th April 2020.